Contact

Contact us

We'd love to help. Reach out and our team at friitz.com will get back to you.

Customer service

Hours: Monday to Friday, 9:00–17:00.

Sales & business enquiries

For volume orders, business solutions or partnership questions, email contact@friitz.com with "Business" in the subject line.

Technical support

Setting up or troubleshooting a device? Start with our Help & Support guides — they cover setup, mesh, smart home and common fixes. If you're still stuck, email us and include your product name and a short description of the issue.

Returns

Changed your mind? You have 30 days to return unused items for a full refund. Email contact@friitz.com to start a return.

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